Shipping

Carrier Contact Information

We work with the following carriers to deliver items. If you have an issue with your delivery, you can contact the carrier directly.

Tracking

DigiExpert provides up-to-date tracking information within My Account > Orders, you can access the tracking by clicking the Track button. If you want to contact the carrier delivering your parcel, use the contact details provided in the table below.

Delivery service

Depending on the total price and weight of the items you can choose during the checkout either free, standard, tracked, or express delivery.

Delivery price

The Exact delivery price can be calculated at the cart before you make the payment. Price is depending which delivery country and shipping service you choose

Delivery time

The estimated delivery time is shown in the cart before you make the payment. Delivery time is depending which delivery country and shipping service you choose. In generally estimated delivery times in Europe is 5-10 business days for free, standard, and tracked service and 1-3 business days for Express service. Rest of the world the estimated delivery time is 10-20 business days for free, standard, and tracked service and 2-4 business days for Express service due to customs handling. Please note that 1-4 business days handling time is not included.

Country/GeographyFree, Standard and Tracked ServiceExpress Service
Europe5-10 Business Days1-3 Business Days
United States7-15 Business Days2-4 Business Days
Canada7-15 Business Days2-4 Business Days
Japan7-15 Business Days2-4 Business Days
Rest of the World10-20 Business Days2-4 Business Days

List of Carriers and National Postal Services

Carrier and Express Services

CountryCompanyWebsitePhone
GlobalDHL Expresshttps://www.dhl.com
GlobalUPShttps://www.ups.com
GlobalFedExhttps://www.fedex.com
EuropeGLShttps://gls-group.eu

National Postal Services

Common Markets

CountryCompanyWebsitePhone
GermanyDeutsche Posthttps://www.deutschepost.dePhone +49 (0) 228 28 609 898
FranceLa Postehttps://www.laposte.frPhone (within France) 3631
Phone (outside France) +339 72 72 12 13
ItalyPoste Italianehttps://www.poste.it
SpainCorreoshttps://www.correos.esPhone (within Spain) 900 400 004
Phone (outside Spain) +34 902 197 197
FinlandPostihttps://www.posti.fiPhone (Finland) +358 600 94320
Phone (Lithuania) + 370 700 55009
Phone (Latvia) + 371 67815914
Phone (Estonia) +372 43 54 547
United KingdomRoyal Mail https://www.royalmail.comPhone +44 (0) 3457 740 740

North America

CountryCompanyWebsitePhone
United StatesUnited States Postal Servicehttps://www.usps.comPhone: 1-800-222-1811
CanadaCanada Posthttps://www.canadapost.ca
https://www.postescanada.ca		Phone: 1-866-607-6301
Outside Canada: 1-416-979-3033
MexicoCorreos de Méxicowww.sepomex.gob.mx

Asia and Oceania

CountryCompanyWebsitePhone
JapanJapan Post Holdingshttps://www.japanpost.jp
ChinaChina Posthttps://www.chinapost.gov.cn
IndiaIndia Posthttps://www.indiapost.gov.in
AustraliaAustralia Posthttps://auspost.com.auPhone: (within Australia) 13-POST-13-7678 /
(outside of Australia) +61-3-8847-9045

Europe

CountryCompanyWebsitePhone
Åland Islands (Finland)Posten Ålandwww.alandpost.ax/
AlbaniaPosta Shqiptarewww.postashqiptare.al
ArmeniaHayPostwww.haypost.am
AustriaÖsterreichische Postwww.post.at
AzerbaijanAzərpoçtwww.azerpost.az
BelarusBelposhtawww.belpost.by
BelgiumBpostwww.bpost.be
Bosnia and Herzegovina BH Pošta www.posta.ba
Bosnia and Herzegovina Hrvatska Pošta Mostar www.post.ba
Bosnia and Herzegovina Pošte Srpske www.postesrpske.com
BulgariaBulgarian Postswww.bgpost.bg
CroatiaHrvatska poštawww.posta.hr
CyprusCyprus Postal Serviceswww.mcw.gov.cy/mcw/dps/dps.nsf
Czech RepublicČeská poštawww.cpost.cz
DenmarkPost Danmarkwww.postdanmark.dk
EstoniaOmnivawww.omniva.ee
Faroe Islands (Kingdom of Denmark)Posta (company)www.posta.fo
FinlandPostiwww.posti.fi
FranceLa Postewww.laposte.fr
GermanyDeutsche Postwww.deutschepost.de
Gibraltar (UK)Royal Gibraltar Post Officewww.gibraltar.gov.gi/postal-a-philatelic
GreeceHellenic Postwww.elta.gr
Greenland (Kingdom of Denmark)Post Greenlandwww.post.gl/
Guernsey (UK)Guernsey Postguernseypost.com
HungaryMagyar Postawww.posta.hu
IcelandÍslandspósturwww.postur.is
IrelandAn Postwww.anpost.ie
Isle of Man (UK)Isle of Man Post Officewww.gov.im/post
ItalyPoste italianewww.poste.it
Jersey (UK)Jersey Postwww.jerseypost.com
KosovoPosta e Kosovëswww.postakosoves.com
LatviaLatvijas Pastshttp://www.pasts.lv/
LiechtensteinLiechtensteinische Postwww.post.li
LithuaniaLietuvos paštaswww.post.lt
LuxembourgPost Luxembourgwww.post.lu
MaltaMaltaPostwww.maltapost.com
MoldovaPoșta Moldoveiwww.posta.md
MonacoLa Poste Monacowww.lapostemonaco.mc
MontenegroPošta Crne Gorewww.postacg.me
Netherlands (Kingdom of the Netherlands)PostNLwww.postnl.nl
North MacedoniaNorth Macedonia Postwww.posta.com.mk
NorwayPostenwww.posten.no
PolandPoczta Polskawww.poczta-polska.pl
PortugalCorreios de Portugalwww.ctt.pt
RomaniaPoșta Românăwww.posta-romana.ro
RussiaRussian Postwww.pochta.ru
San MarinoPoste San Marinowww.sanmarinostate.com/informazioni/poste.htm
SerbiaPošta Srbijewww.posta.rs
SlovakiaSlovenská poštawww.posta.sk
SloveniaPošta Slovenijewww.posta.si
SpainCorreoswww.correos.es
SwedenPostNordwww.postnord.se
SwitzerlandSwiss Postwww.post.ch/www.poste.ch/www.posta.ch
United KingdomRoyal Mailwww.royalmail.com
UkraineUkrposhtawww.ukrposhta.com
Vatican CityPoste Vaticanewww.vaticanstate.va/IT/Servizi/Poste_Vaticane